Client Success Internship

Morristown, NJ, United States

Offices: New Jersey

ABOUT PERFORMLINE

PerformLine is a category-leading SaaS company that empowers leaders with end-to-end marketing compliance technology, from automated review of documents to discovery and live monitoring across consumer-facing channels including the web, calls, messaging, emails, and social media. PerformLine powers compliance at some of the world’s largest companies by proactively finding and remediating potential regulatory risks while scaling coverage and gaining efficiencies through automation.

PerformLine recently acquired LashBack, the authority and go-to resource for email compliance and intelligence. LashBack is a patent-holder offering proprietary data, expertise and technology to help brands, agencies and advertising networks protect their interests, evaluate partners, and grow their business.

Come as you are. We are an equal opportunity workplace celebrating diversity and committed to creating an inclusive and equitable experience for all.

MISSION

Our mission is to empower compliance leaders with the technology and knowledge to ensure their organization and partners provide transparent and accurate information to consumers across any channel.

OUR INTERNSHIP PROGRAM

We offer a mentorship program for the intern to bond with a carefully selected employee for the duration of their internship. The intern will choose their mentor based on their interests and learning needs. This is not extra work but focused on networking and education in management, business, client success, product, data, and development.

In addition to the mentorship program, we put our interns through a series of "prep sessions" in order to fully prepare them for their next career move. We review their resumes, provide interview training and even conduct mock interviews to ensure our interns are given the proper tools and training during their impactful time at PerformLine. 

**Ask about earning course credit for your university!!**

WHAT YOU'LL DO

• Internet research for client URLs on their various affiliate sites to expand the list of URLs we are monitoring for our clients
• Pulling reports from proprietary product interface into Excel, manipulate data and format summaries
• Help Sales team find data for demo presentations
• Assist Account Managers with daily tasks
• Additional Team support, including preparing User Manuals and additional marketing work, building powerpoint decks and ad hoc reports as preparation for team Quarterly Business Reviews
• Gain exposure to cross-departmental collaboration

WHO YOU ARE

• Organized, detail-oriented, and an expert at multitasking
• Advanced user of Excel (pivot tables, v-lookups, etc)
• Experience in scheduling, estimating, and providing support
• Metric driven and focused on continual improvement
• Confident in ability to learn new technologies quickly and completely
• Energetic, engaging personality
• Self-motivated, team player who is comfortable in a fast-paced environment
• Positive can-do attitude with the ability to thrive amidst ambiguity as needed
• Default to thoughtful, humble, empathetic, respectful, and calm communication
• Never operates with an adversarial attitude 

This is only intended to be advertised in areas where it complies to state and local law

PerformLine participates in E-Verify

Proof of covid vaccination or an approved exemption is required within 30 days of offer

Customer Marketing Manager

Morristown, NJ

Offices: New Jersey

ABOUT PERFORMLINE

PerformLine is a category-leading SaaS company that empowers leaders with end-to-end marketing compliance technology, from automated review of documents to discovery and live monitoring across consumer-facing channels including the web, calls, messaging, emails, and social media. PerformLine powers compliance at some of the world’s largest companies by proactively finding and remediating potential regulatory risks while scaling coverage and gaining efficiencies through automation.

PerformLine recently acquired LashBack, the authority and go-to resource for email compliance and intelligence. LashBack is a patent-holder offering proprietary data, expertise and technology to help brands, agencies and advertising networks protect their interests, evaluate partners, and grow their business.

Come as you are. We are an equal opportunity workplace celebrating diversity and committed to creating an inclusive and equitable experience for all.

MISSION

Our mission is to empower compliance leaders with the technology and knowledge to ensure their organization and partners provide transparent and accurate information to consumers across any channel.

WHAT YOU’LL DO

• Customer Marketing Plan
• Design an experience-first client journey that fuels our flywheel and supports  engaging adoption, on-boarding, learning, renewal, and upsell journeys for each of our client segments and service levels
• Collaborate with the Sales and Client Success teams to define, build and manage a strategic and scalable client marketing program that support strategic growth through retention, upsell, and cross sell opportunities
  
  
• Create education and engagement programs for our clients and strategic partners
• Manage end-to-end omnichannel campaigns and client communications across the client lifecycle (think events, community building, webinars, social, in-product, etc)
• Identify incredible client stories to create case studies in line with our growth strategy
• Consistent relationship building with clients and internal stakeholders, on stories, media pitches, awards, conferences, and regional events
• Identify opportunities to collaborate on joint press/ thought leadership opportunities
• Create programs to build advocates that drive a client referral program 

• Manage a data driven marketing function
• Leverage Salesforce to create reports, dashboards, and campaigns with little to no support from admins or engineers
• Establish a performance analytics dashboard to share your results across the business and to executives 
• Use analytics and reporting tools to measure the effectiveness of your activities, ROI and adjust campaigns accordingly

WHO YOU ARE

• Seasoned Salesforce user
• Ability to write effective copy without a copywriting team
• Experienced in B2B SaaS marketing to enterprise clients
• Experience with Hubspot, Catalyst, Tableau and similar tools preferred
• Proven track record of designing programs and campaigns to achieve business outcomes
• Project management experience working in cross functional teams
• Ability to create engaging content across multiple channels
• Positive can-do attitude with the ability to thrive amidst ambiguity as needed
• Default to thoughtful, humble, empathetic, respectful, and calm communication
• Never operates with an adversarial attitude

This is only intended to be advertised in areas where it complies to state and local law

PerformLine participates in E-Verify

Proof of covid vaccination or an approved exemption is required within 30 days of offer

General Pool

Morristown, NJ or Remote

Offices: New Jersey, New York

Are you a great fit for the PerformLine team culture?  

Don't see an Open Role that matches your skill set perfectly?

Apply here! Use this job posting if you would be a great fit for PerformLine in general!

Marketing Events Specialist

Morristown, NJ

Offices: New Jersey

ABOUT PERFORMLINE

PerformLine is a category-leading SaaS company that empowers leaders with end-to-end marketing compliance technology, from automated review of documents to discovery and live monitoring across consumer-facing channels including the web, calls, messaging, emails, and social media. PerformLine powers compliance at some of the world’s largest companies by proactively finding and remediating potential regulatory risks while scaling coverage and gaining efficiencies through automation.

PerformLine recently acquired LashBack, the authority and go-to resource for email compliance and intelligence. LashBack is a patent-holder offering proprietary data, expertise and technology to help brands, agencies and advertising networks protect their interests, evaluate partners, and grow their business.

Come as you are. We are an equal opportunity workplace celebrating diversity and committed to creating an inclusive and equitable experience for all.

MISSION

Our mission is to empower compliance leaders with the technology and knowledge to ensure their organization and partners provide transparent and accurate information to consumers across any channel.

WHAT YOU’LL DO

• Own the marketing events calendar for the company, including participation in trade shows, hosted events, webinars, and virtual roundtables.
• End-to-end management and coordination of:
• Trade show participation including, but not limited to: sponsorship details, employee registrations, exhibiting management, shipping and printing of collateral and giveaways, pre-event outreach and post-event feedback and tracking. 
• In-person hosted events including, but not limited to: venue sourcing, speaker and logistics management, vendor management, running day-of logistics onsite.
• Webinars and virtual roundtables including but not limited to, virtual platform management e.g. Zoom and Go-to-Webinar, speaker management, deck creation and organization, and recording logistics. 
• Handle the promotion of all the events listed above including working with the design team to create branded event experience across the web and social media channels and creating a promotion schedule for events using email, social, and employee outreach templates using our marketing automation system (Hubspot)
• Own reporting and tracking of events and performance results tied to quarterly and annual targets, including setting up backend workflows to track registrations, attendees, and leads from events using Salesforce. 
• Keep track of the budget from each event and the ROI using Salesforce. 

WHO YOU ARE

• Experience with owning the marketing events calendar for fast-growing SaaS companies, including participation in trade shows, hosted events, webinars, and virtual roundtables
• Solid experience using a variety of marketing and analytics tools including Salesforce and Hubspot (or similar systems) to track ROI from events
• Self-motivated, able to work autonomously yet communicate effectively with all stakeholders
• Ability to be creative, efficient, and productive with minimal supervision or guidance
• Incredibly organized and detail-oriented
• Outgoing, tech savvy, creative
• Excellent interpersonal and communication skills (both verbal & written)
• Able to travel at least once per month across the US
• Positive can-do attitude with the ability to thrive amidst ambiguity as needed
• Default to thoughtful, humble, empathetic, respectful, and calm communication
• Never operates with an adversarial attitude

^{This is only intended to be advertised in areas where it complies to state and local law.}

_{PerformLine participates in E-Verify.}

_{Proof of covid vaccination or an approved exemption is required within 30 days of offer.}

Senior Software Engineer (Go)

Morristown, NJ

ABOUT PERFORMLINE

PerformLine is a category-leading SaaS company that empowers leaders with end-to-end marketing compliance technology, from automated review of documents to discovery and live monitoring across consumer-facing channels including the web, calls, messaging, emails, and social media. PerformLine powers compliance at some of the world’s largest companies by proactively finding and remediating potential regulatory risks while scaling coverage and gaining efficiencies through automation.

PerformLine recently acquired LashBack, the authority and go-to resource for email compliance and intelligence. LashBack is a patent-holder offering proprietary data, expertise and technology to help brands, agencies and advertising networks protect their interests, evaluate partners, and grow their business.

Come as you are. We are an equal opportunity workplace celebrating diversity and committed to creating an inclusive and equitable experience for all.

MISSION

Our mission is to empower compliance leaders with the technology and knowledge to ensure their organization and partners provide transparent and accurate information to consumers across any channel.

WHAT YOU’LL DO

• Be the Expert 
• Build the systems that drive the business and enable our customers through the advancement of PerformLine's capabilities
• Develop service-centric Cloud based product platform
• Debug distributed applications using REST and Message Queues
• Integrate with internal and external products and services
• Optimize for Performance
• Help with Automated Test
• Work with other software engineers and product managers to get products and features safely, securely, and quickly to our clients
  
  
• Be a Force Multiplier 
• Be an example to more junior engineers for creating documented, performant, secure, and efficient code
• Make the whole team better by advocating for best practices, gently reminding people of why the processes we have exist, and helping less experienced engineers find ways to ‘level up’
• Embrace having a large impact on team morale, culture, feedback, and even recruiting
• Represent your engineering organization outside of the company
  
  

WHO YOU ARE

• Metric driven and focused on continual improvement
• Understands the role of working with Product within a technology organization
• Ability to balance business concerns with technical goals
• Possesses intellectual humility and seeks out constructive criticism of their work
• Generates lift in the skills of those around them
• Recognizes the value of documentation and boring code (and the dangers of unnecessary complexity)
• Empathetic and collaborates with peers & stakeholders to deliver

WHAT YOU BRING

• 5+ years of experience in backend engineering for cloud based platforms
• Hands on experience in backend Golang engineering
• Experience creating services in REST API
• Exposure to working in an Agile environment
• Understanding of the entire web development process, with an emphasis on back-end systems
• Hands on knowledge of Microservices Development and API driven development
• Knowledge of SCM tools such as Git, GitHub, Bitbucket, etc

This is only intended to be advertised in areas where it complies to state and local law.

PerformLine participates in E-Verify

Proof of covid vaccination or an approved exemption is required within 30 days of offer.

Software Engineer (Node.js)

Morristown, NJ

ABOUT PERFORMLINE

PerformLine is a category-leading SaaS company that empowers leaders with end-to-end marketing compliance technology, from automated review of documents to discovery and live monitoring across consumer-facing channels including the web, calls, messaging, emails, and social media. PerformLine powers compliance at some of the world’s largest companies by proactively finding and remediating potential regulatory risks while scaling coverage and gaining efficiencies through automation.

PerformLine recently acquired LashBack, the authority and go-to resource for email compliance and intelligence. LashBack is a patent-holder offering proprietary data, expertise and technology to help brands, agencies and advertising networks protect their interests, evaluate partners, and grow their business.

Come as you are. We are an equal opportunity workplace celebrating diversity and committed to creating an inclusive and equitable experience for all.

MISSION

Our mission is to empower compliance leaders with the technology and knowledge to ensure their organization and partners provide transparent and accurate information to consumers across any channel.

TECH STACK

• Serverless
• RESTful API Services
• ECMAScript 2022
• NodeJS
• Go
• Amazon Web Services
• Amazon RDS
  Amazon Lambda
• Amazon S3
• Amazon SQS
• Amazon SNS
• REDIS

WHAT YOU’LL DO

• Develop Serverless functions in NodeJS and Go, to perform data capture, filtering and transformations as necessary to support the reliable & scalable operation of event driven data pipeline
• Contribute through participation in agile development of project timelines, implementation design specifications, system flow diagrams, documentation, testing, and ongoing support of systems.
• Building scalable and performant software using software engineering best practices
• Actively engaging with others on the development team to resolve challenging design and coding issues
• Develop API integrations to integrate and process data from external sources to achieve data enrichment
• Collaborate with development team and business team to improve data models and allow better data-driven decision making across the entire organization
• Participate in the development activities across the organization, by being able to contribute architecture, process and development insight across all projects 
• Embody best practices around accountability, communication, testing, and documentation

WHO YOU ARE

• Possess intellectual humility and focused on continual improvement
• Seeks out constructive criticism of their work
• Demonstrate good judgment and makes trade-offs explicit when making decisions
• Driven to balance, value, and consider business concerns with technical objectives
• Is a value-add by collaborating with peers & stakeholders to deliver
• Positive can-do attitude with the ability to thrive amidst ambiguity as needed
• Default to thoughtful, humble, empathetic, respectful, and calm communication
• Recognize the value of boring code and the dangers of unnecessary complexity

WHAT YOU BRING

• 3+ years of experience in engineering highly scalable functions on Amazon Web Services infrastructure, used in enterprise environments
• Familiarity with best practices working with large data pipelines and systems.
• Hands-on experience in engineering production ready code, developed autonomously within an agile development environment
• Strong understanding of the technical stack components
• Experience in planning and communicating the software engineering lifecycle appropriately for different stakeholders and business units across an organization

This is only intended to be advertised in areas where it complies to state and local law.

PerformLine participates in E-Verify

Proof of covid vaccination or an approved exemption is required within 30 days of offer.

Software Engineer (Python)

Morristown, New Jersey or Remote

ABOUT PERFORMLINE

PerformLine is a category-leading SaaS company that empowers leaders with end-to-end marketing compliance technology, from automated review of documents to discovery and live monitoring across consumer-facing channels including the web, calls, messaging, emails, and social media. PerformLine powers compliance at some of the world’s largest companies by proactively finding and remediating potential regulatory risks while scaling coverage and gaining efficiencies through automation.

PerformLine recently acquired LashBack, the authority and go-to resource for email compliance and intelligence. LashBack is a patent-holder offering proprietary data, expertise and technology to help brands, agencies and advertising networks protect their interests, evaluate partners, and grow their business.

Come as you are. We are an equal opportunity workplace celebrating diversity and committed to creating an inclusive and equitable experience for all.

MISSION

Our mission is to empower compliance leaders with the technology and knowledge to ensure their organization and partners provide transparent and accurate information to consumers across any channel.

TECH STACK

• AWS:
• S3, EC2, RDS Postgres, DynamoDB, Lambda
• Ubuntu Linux
• RabbitMQ, Redis
• Elasticsearch, ELK
• NewRelic, Grafana
• Nodejs / javascript
• Apache Airflow
• Python / Django
• Golang
  

WHAT YOU’LL DO

• You will build the systems that drive the business and enable our customers through the advancement of PerformLine's capabilities
• You will be tasked with working with other software engineers and product managers to get products and features safely, securely, and quickly to our clients
• Acquire data using partner APIs and converting it into a standard format
• Gather requirements from stakeholders
• Work with other teams toward debugging as needed
• You will help us continue to migrate from a monolith to a services model

WHAT YOU BRING

• Experience ingesting data via APIs using Python on Linux
• Understanding of networking (FTP, SFTP, etc) Need to have
• Understanding of the entire web development process, with an emphasis on back-end systems
• Knowledge of SCM tools such as Git, GitHub, etc.
• Bonus points for experience with Apache Airflow, DevOps, SysAdmin, or Golang!

WHO YOU ARE

• Seeks out constructive criticism of their work
• Generates lift in the skills of those around them
• Recognizes the value of boring code and the dangers of unnecessary complexity
• Demonstrates good judgment and makes trade-offs explicit when making decisions
• Is empathetic and can collaborate with peers & stakeholders to delivery
• Positive can-do attitude with the ability to thrive amidst ambiguity as needed
• Default to thoughtful, humble, empathetic, respectful, and calm communication
• Never creates drama and never operates with an adversarial attitude

This is only intended to be advertised in areas where it complies to state and local law.

PerformLine participates in E-Verify

Proof of covid vaccination or an approved exemption is required within 30 days of offer.