Our Story

W. Brandon Phillips and Eric Castelli co-founded LashBack, LLC in 2003. It has grown to epitomize real tech economy, Web 2.0 companies living the startup dream with an in-demand product and a list of industry-leading clients. LashBack was founded as a consumer product driven anti-spam company, which evolved into C2B data services providing actionable compliance and reputation information for a diversity of clients associated with email marketing.

LashBack invented a technology called, UnsubSafe™ that makes it safe for consumers to safely unsubscribe from unwanted emails. The company started by marketing an anti-spam toolbar for outlook and outlook express, the co-founders quickly saw the value of the data being collected by consumers using their product to unsubscribe from “spam”. The technology is also used by ISPs and Anti-Spam Organizations to reduce the amount of spam they receive. The ensuing data stream has grown and diversified as LashBack’s capacity for automating its analysis has increased.

At the same time in 2003, the US Congress passed the CAN-SPAM Act to regulate commercial email and fulfill the promise of an email marketplace. Email marketers and the Federal Trade Commission, the nation's consumer protection agency, had few means available to actually enforce CAN-SPAM regulations until LashBack. Many regulators openly talked about the need for the technology to develop from within the email industry to make compliance a reality and LashBack has delivered.

LashBack is the first and only complete CAN-SPAM compliance monitor and resolution service for email marketers.

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